We ordered 30 Free Style Steps - Black/Gray only 3 years ago and been using them only 5xweek for one hour each time. While the steps appear as new, the majority of them have lost the disks on the bottom. Disks get loose and end up inside the hallow part of the steps. Without all 4 disks on the bottom these steps have become slippery and unsafe for our members to use, hence useless unless we place them on the raisers.
We looked for repair kits without any success. Any tips would be greatly appreciated.
Needles to say we have not have this problem with the Original Health Club Steps - Black/Green we've had for over 5 years.
