Contact Us

We want you to be satisfied with your purchase. However, we're here to help if you do need to initiate a return. You may return items within 30 days of receipt for a refund. To return a product, fill out the form below or call our customer service department at (800) 321-6975 to receive a return merchandise authorization number. You must have pre-authorization prior to returning a product.

All products are warrantied free of manufacturer defects for 90 days from invoice date. For information on the full warranty period of a specific product, please refer to the Power Systems Product Warranty Schedule.

If you need assistance with an order placed with Power Systems or want to obtain tracking information, please fill out the form below and a member of our team will be in touch shortly. For immediate assistance, contact Customer Care at 800.321.6975 between the hours of 8:00 AM to 6:00 PM Eastern Monday through Friday, or by e-mail at customerservice@power-systems.com.

Please note: due to the holiday season and high order volume, your order may take longer than usual to ship out and responses from our team may also be delayed. Fill out the form below to request an update on your order status and we'll be in touch soon. We're doing everything we can to get your order to you as soon as possible.

If you have a Tax ID form to request tax exemption status with Power Systems, fill out the form below and upload required documentation. If you are uncertain of the particular form(s) that you need, check out this resource here with examples of forms by state.

If you have a question about a product that Power Systems sells or want to know additional details about a particular product, please fill out the form below and our team will help you get the answers you're looking for.

If you are interested in applying to become an authorized dealer of Power Systems equipment, please click here and fill out all required information. Filling out the form below will not serve as an application into our dealer program. This form is intended for prospective and existing dealers to ask questions regarding the program and pricing.

Please fill out this form if you are having technical problems on our website or are having problems accessing your account. Be as detailed as possible when describing the issues you are facing so that we can properly assist you.

If you are having problems remembering your password or your password is not working, attempt to reset it first by clicking the "Forgot Password" button on this page before filling out the form below.

For assistance with other matters not covered by the options above, please fill out the form below and a member of our Customer Support team will be in touch shortly.